11.5 Survey Results Implementation

(1.16 points)

Rationale

Implement findings from the annual occupant satisfaction survey helps prioritize future health-promoting upgrades and strengthen community design, features, and programs.

Strategy Requirements

Implement occupant satisfaction survey results as follows:

1. Annually to a minimum of one of the following areas:
   1. transportation infrastructure
   2. programming
   3. open spaces 
   4. community resilience
2. Through one of the following interventions
   1. design
   2. policy
   3. programming 
   4. operations

Design Certification

Submit an official statement confirming that the satisfaction survey results will be implemented:

1. annually
2. to a qualifying area
3. through a qualifying intervention

Built Certification

Submit an official statement detailing the following:

1. the survey findings
2. the qualifying area where the results will be implemented
3. the qualifying intervention
4. that the survey results are implemented annually