The Scope of Work (SOW) shall serve as the set of measures agreed upon by both the participating contractor and customer after review of the HPA results, recommended improvement measures, the customer’s specific needs and wants, and the Program Sponsor’s requirements. This includes installation specifications as well as appropriate sequencing of measure installations (i.e., loading order) to ensure predicted performance improvements have been achieved. At this stage in the project, loading order of measure installations is determined based on the final contracted SOW and consideration of customer needs and site-specific conditions. Installation requirements described within this section refer only to the contracted SOW.
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