TC5.2: Tenant Health and Well-Being Measures

Intent

The indicator evaluates the scope and quality of a program for promoting health and well-being through an entity’s real estate assets and services.

Requirements

Select yes or no. If yes, select all applicable sub-options.

Does the entity take measures to incorporate the health & well-being program for tenants and local communities described in TC5.1?

• Yes
  • Select all applicable options (multiple answers possible)
    • Needs assessment
      • The entity monitors employee health and well-being needs through (multiple answers possible):
        • Tenant survey
        • Community engagement
        • Use of secondary data
        • Other: ____________
    • Creation of goals to address
      • Mental health and well-being
      • Physical health and well-being
      • Social health and well-being
      • Other: ____________
    • Action to promote health through
      • Acoustic comfort
      • Biophilic design
      • Community development
      • Physical activity
      • Healthy eating
      • Hosting health-related activities for surrounding community
      • Improving infrastructure in areas surrounding assets
      • Inclusive design
      • Indoor air quality
      • Lighting controls and/or daylight
      • Physical and/or mental healthcare access
      • Social interaction and connection
      • Thermal comfort
      • Urban regeneration
      • Water quality
      • Other activity in surrounding community: ____________
      • Other building design and construction strategy: ____________
      • Other building operations strategy: ____________
      • Other programmatic intervention: ____________
    • Monitor outcomes by tracking
      • Environmental quality
      • Program performance
      • Population experience and opinions
      • Other: ____________
• No
• Not applicable

Validation

Other:

1. Other: State the type of needs assessment.
2. Other: State the health and wellbeing topic.
3. Other: State the action to promote health.
4. Other: State the outcome tracking method.

It is possible to report multiple other answers.

See Appendix 2a for additional information about GRESB Validation.

Scoring

1.25 points, S

Scoring is based on the number of selected options. It is not necessary to select all options to achieve the maximum score.

Other: The 'Other' answer is manually validated and points are contingent on the validation decision.

See the Scoring Document for additional information on scoring.

Terminology

Access to medical care: Access to health services, including preventive services such as disease screenings and vaccinations. This could include the provision of such services in or around the workplace and/or access to such services through employer-provided or government-provided healthcare programs; as well as, preferentially selecting tenants based on the needs of the surrounding community and/or allowing the entity’s assets to be used for health fairs or expos open to the surrounding community.

Note: offering health insurance to employees can be considered as a form of providing access to physical/mental health care.

Access to mental health care: Access to mental health services, including services such as depression screenings and counseling services. This could include the provision of such services in or around the workplace and/or access to such services through employer-provided or government-provided healthcare programs; as well as, preferentially selecting tenants based on the needs of the surrounding community and/or allowing the entity’s assets to be used for health fairs or expos open to the surrounding community.

Note: offering health insurance to employees can be considered as a form of providing access to physical/mental health care.

Acoustic comfort: Minimizing sound to promote mental well-being and in some instances, physical ear health. This could include building design and materials selection to promote acoustic comfort for employees and efforts to protect the ear health of construction and industrial workers; as well as, building design and materials selection to promote acoustic comfort for tenants, mechanisms to limit noise disturbances in communities surrounding the entity’s assets during both construction and operations.

Biophilic design: Design that draws upon the innate connection between humans and nature. This includes direct connections with nature, access to views, place-based design and interior design that includes plants, water and/or symbolic connections to nature through images, colors, and shapes.

Inclusive design: Design that accommodates individuals of different religions, genders and gender identities, ages, ethnicities and ability levels. This could include the provision of multi-faith space, lactation room, age-friendly design and/or accessible design.

Indoor air quality: The physical or biological characteristics of air within buildings. Indoor air quality (IAQ) is typically the product of outdoor quality mediated by the design and operation of building systems.

Indoor environmental quality metrics: Measures of indoor environmental quality including measures of air quality, thermal comfort, acoustics, and lighting.

Mental health and well-being: Mental health is defined as a state of well-being in which every individual realizes his or her own potential, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to her or his community.

Operational performance: Elements of health & well-being observed during the day-to-day operations of a company, fund or asset (e.g., productivity, absenteeism, etc.).

Social health and well being: Social health and well-being relates to feelings of belonging and social inclusion. Determinants of social health and well-being within the built environment include design features meant to promote social cohesion such as common spaces.

Social interaction: The provision of common spaces to promote social cohesion such as a café area, courtyard, garden, and/or activities that promote social interaction such as employee appreciation days, lunchtime policies, etc.

Social and economic determinants of health: Social and economic determinants of health are the conditions in which people are born, grow, live, work and age. Relevant examples of social determinants of health include access to healthy foods and opportunities for physical activity. Relevant examples of economic determinants of health include opportunities for employment and education status.

Thermal comfort: The thermal environment including air temperature, speed and humidity can impact employee thermal comfort. Research suggests that thermal comfort contributes to employee productivity and well-being.

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