SE1: Stakeholder Engagement Program – Above Green

(3.55 points)

Intent

The intent of this indicator is to assess the existence, scope and reach of the entity’s stakeholder engagement program. Effective stakeholder engagement programs are often critical in preventing or addressing controversy that may create regulatory risks, legal liabilities, or undermine the entity’s social license to operate and maximizing opportunities for creating shared value.

Requirements

Select Yes or No: If selecting Yes, select applicable sub-options.

Does the entity have a stakeholder engagement program?

Yes
- Select elements of the stakeholder engagement program (multiple answers possible)
  - Planning and preparation for engagement
  - Development of action plan
  - Implementation of engagement plan
  - Program review and evaluation
  - Feedback sessions with senior management team
  - Feedback sessions with separate teams/department
  - Focus groups
  - Training
  - Other: ____________
- Is the stakeholder engagement program aligned with third-party standards and/or guidance?
  - Yes
    - Guideline name: ____________
  - No
    - Which stakeholders does the stakeholder engagement program apply to? (multiple answers possible)
      - Clients/customers
      - Community/public
      - Contractors
      - Investors/shareholders
      - Regulators/government
      - Special interest groups
      - Other: ____________
No
- Provide additional context for the answer provided (not validated, for reporting purposes only)

________________________

Third-party alignment: Indicate whether and which third-party standard the stakeholder engagement program aligns with. Finally, select which stakeholders the stakeholder engagement program applies to.

Guideline name: Additional guidelines such as 'IAP2 Core Values: Ethics and Spectrum' can be listed under 'Other'.

2020 changes: i.) Removal of sub-options ‘Employees’, ‘Suppliers’ and ‘Supply Chain (beyond Tier 1 suppliers and contractors)’. ii.) Added stakeholder program elements.

Validation

Other: This indicator contains two options to provide an Other answer. Other answers must be outside the options listed in the indicator to be valid nor a duplicate of a selected answer. Within the respective sections state:

An 'Other' element of the stakeholder engagement program;
An 'Other' external stakeholder group.

See Appendix 4 of the reference guide for additional information about GRESB Validation.

Scoring

This indicator is scored as a One Section Indicator. Evidence is not required. Fractional points are awarded based on the selections of:

Employee engagement program elements.
Alignment of the program with third-party standards.
Stakeholder groups selected.

Other: Any ‘other’ answer provided will be manually validated and must be accepted before achieving the respective fractional score. If multiple ‘other’ answers are listed, more than one may be accepted in manual validation, but only one will be counted towards the score.

Diminishing Increase in Score approach: As indicated by the blue line, some elements of this indicator are scored based on a Diminishing Increase in Score approach, per additional checkbox selected.

Terminology

Stakeholder engagement program: A formal strategy to communicate with stakeholders to achieve and maintain their support.

Stakeholder groups: Terminology for the various stakeholder groups is defined in Appendix 2.

References

Alignment with External Frameworks

GRI Standards 2016 - 102-40: List of stakeholder groups

GRI Standards 2016 - 102-42: Identifying and selecting stakeholders

GRI Standards 2016 - 102-43: Approach to stakeholder engagement