P02: Policy on Social Issues – Above Green

Intent

This indicator describes the existence and scope of policies that address social issues. Policies on social issues assist entities with incorporating ESG criteria into their business practices.

Requirements

Select yes or no. If yes, select all applicable sub-options.

Does the entity have a policy/policies on social issues?

Yes
- Select all social issues included (multiple answers possible)
  - Child labor
  - Community development
  - Customer satisfaction
  - Employee engagement
  - Employee health and well-being
  - Employee remuneration
  - Forced or compulsory labor
  - Freedom of association
  - Health and safety: community
  - Health and safety: contractors
  - Health and safety: employees
  - Health and safety: tenants/customers
  - Human rights
  - Inclusion and diversity
  - Labor standards and working conditions
  - Social enterprise partnering
  - Stakeholder relations
  - Other: ____________
- Upload file or URL where in the evidence the relevant information can be found____
No

Validation

Evidence: Document upload or hyperlink. The evidence must sufficiently support all the items selected for this question. If a hyperlink is provided, ensure that it is not outdated and the relevant page can be accessed within two steps.

The provided evidence must cover the following elements:

Demonstrate that there is a formal policy document in place and not simply a list of general goals and/or commitments.
Specifically address each social issue selected (e.g., a policy on issues such as employee health & wellbeing and human rights).

Other: State the other social issue. Ensure that the other answer provided is not a duplicate of a selected option above (e.g., modern slavery when ‘forced or compulsory labor’ is selected). It is possible to report multiple other answers.

See Appendix 2a for additional information about GRESB Validation.

Scoring

1.5 points, G

Scoring is based on the number of selected options. It is not necessary to select all options to achieve the maximum score.

Evidence: The evidence is manually validated and points are contingent on the validation decision.

Other: The 'Other' answer is manually validated and points are contingent on the validation decision.

See the Scoring Document for additional information on scoring.

Terminology

Child labor: Work that children should not be doing because they are too young, or, if they have reached the minimum age, because it is dangerous or otherwise unsuitable for them.

Community development: A process where community members come together to take collective action and generate solutions to common problems.

Customer satisfaction: Customer satisfaction is one measure of an entity's sensitivity to its customers’ needs and preferences and, from an organizational perspective, is essential for long-term success. In the context of ESG, customer satisfaction provides insight into how the entity approaches its relationship with one stakeholder group (customers).

Employee engagement: An employee's involvement with, commitment to, and satisfaction with the entity.

Employee health & well-being: The health & well-being of employees responsible for the entity.

Employee remuneration: Remuneration is payment or compensation received for services or employment. This includes a basic salary plus additional amounts such as those based on years of service, bonuses including cash and equity such as stocks and shares, benefit payments, overtime, time owed, and any additional allowances (such as transportation, living and childcare allowances).

Forced or compulsory labor: All work or service which is expected from any person under the menace of any penalty and for which the said person has not offered himself voluntarily.

Freedom of association: Right of employers and workers to form, to join and to run their own organizations without prior authorization or interference by the state or any other entity.

Health & safety: community The health & safety of the community surrounding the entity.

Health and safety: contractors The health and safety of the entity's contractors.

Health and safety: employees The health and safety of employees responsible for the entity.

Health & safety: tenant/customer The health & safety of tenants and customers of the entity.

Human rights: Human rights are rights inherent to all human beings, whatever their nationality, place of residence, sex, national or ethnic origin, colour, religion, language or any other status.

Inclusion and Diversity: Similarities and differences among employees in terms of age, cultural background, physical abilities and disabilities, race, religion, sex, and sexual orientation.

Labor standards and working conditions: Labor standards and working conditions are at the core of paid work and employment relationships. Working conditions cover a broad range of topics and issues, from working time (hours of work, rest periods, and work schedules) to remuneration, as well as the physical conditions and mental demands that exist in the workplace.

Policy: Defines a commitment, direction or intention as formally adopted by the entity.

Social enterprise partnering: Entity’s partnerships with organizations that have social objectives which serve as the primary purpose of the organization.

Stakeholder relations: Stakeholder relations is the practice of forging mutually beneficial connections with third-party groups and individuals that have a stake in common interest.

References

EPRA Best Practices Recommendations on Sustainability Reporting, 3rd version, September 2017: 7.9, Narrative on performance

GRI Sustainability Reporting Standards (2016): GRI, 301, 302, 303, 304, 305, 306, 307; GRI, 416

ILO Declaration on Fundamental Principles and Rights at Work

World Health Organization