C02: Integrative Design

(Required)

INTENT

Facilitate a collaborative development process and ensure adherence to collective wellness goals.

SUMMARY

This WELL feature requires projects to facilitate a collaborative design and development process from commencement to completion of WELL Certification.  

ISSUE

Many communities face an array of challenges due to the exclusion of local residents from planning and development decision-making processes. Projects that do not consult residents often either do not serve community needs or may even negatively impact the health and well-being of local populations. In particular, low-income, minority and tribal populations are most often excluded from development discussions and are disproportionately impacted by resulting problems such as poor health conditions, lower community engagement, lack of access to opportunities and services, rising costs of living, increased displacement and higher levels of pollution and crime.

SOLUTIONS

Engaging stakeholders from project onset creates the opportunity for dialogue between key decision-makers, planners and occupants. Through this dialogue, projects can foster the development of a collective vision that benefits the widest range of constituents. In reaching for this collective vision, projects should focus on identifying a common set of activities and communication strategies to help promote and maintain stakeholder buy-in and activation. Orienting stakeholders to how the project will adhere to WELL can help individuals remain engaged in the space and empower them to utilize all WELL programs and policies made available.

IMPACT

Collecting stakeholder input can help the project identify and address the essential components of a WELL project, including the ten concepts of WELL, while celebrating local culture and place, which reinforces a project's unique culture and identity and enriches the space for occupants and visitors. A stakeholder input process supports the project as it develops and progresses toward its health and well-being goals, creating a space that meets the needs of all stakeholders.

REQUIREMENTS

Part 1

Facilitate Stakeholder Charrette

Verified by Professional Narrative

For All Spaces

Projects engage stakeholders upon point of registration in project planning and conduct the following activities:

1. Identify project stakeholder groups, including (as applicable) the owner, manager, facilities management team, architects, engineers, occupants, residents and human resources and workplace wellness staff.

2. Perform a values assessment and alignment exercise with the team to inform any project goals or strategies to meet stakeholder expectations.

3. Engage new stakeholders who join the process after the initial meeting, such as contractors, sub-contractors, vendors, building management staff, current or anticipated users of the space or new hires to the project's leadership team (as applicable).

4. Set future meetings to stay focused on the project goals, develop a plan of response to stakeholder feedback and maintain a record of response.

Note: Stakeholders defined as all parties with a connection to the project during the certification process.

Part 2

Integrate Beauty and Design

Verified by Professional Narrative

For All Spaces 

Projects incorporate the following elements into one or more regularly occupied or common spaces:

1. Celebration of culture (e.g., culture of occupants, workplace, surrounding community).

2. Celebration of place (e.g., local architecture, materials, flora, artists). 

3. Integration of art. 

4. Human delight.

Part 3

Promote Health-Oriented Mission

Verified by Professional Narrative

For All Spaces

A written document detailing the project's health-oriented mission is produced in consultation with all stakeholders, meeting the following requirements:

1. Outlines objectives for health promotion. 

2. Connects supporting and improving occupant health to the organizational objectives or mission statement.

3. Accounts for building site selection and/or conditions, including site factors that impact occupant health and wellness. 

4. Incorporates the ten WELL concepts: Air, Water, Nourishment, Light, Movement, Thermal Comfort, Sound, Materials, Mind and Community.
5. Integrates operations and maintenance plans for facility managers and personnel managing policy requirements related to health and well-being.
6. Document is included in the WELL Feature Guide established in Part 1: Provide WELL Feature Guide in Feature C01: Health and Wellness Awareness.

Part 4

Facilitate Stakeholder Orientation

Verified by Professional Narrative

For All Spaces

All stakeholders, including at minimum (as applicable) the owner, manager, facilities management team, architects, engineers, occupants, residents and human resources and workplace wellness staff:

1. Tour the building as a group and make tours available to all interested occupants.

2. Discuss how building operations, maintenance, programs and policy will support adherence to WELL.

3. Communicate with stakeholders (including building occupants) the planned or existing operations, maintenance and policies that support adherence to WELL.

Note: Stakeholders defined as all parties with a connection to the project during the certification process.

© International WELL Building Institute