Establish minimum standards for the evaluation of experience and self-reported health and well-being of building occupants.
Surveys are an established tool for understanding and evaluating people’s perceptions of indoor environmental conditions, wellness policies and their health and well-being. Psychometrically validated surveys and questions, especially for measuring health, well-being and productivity, ensure that sensitive questions are framed appropriately and that they measure what they are intended to measure. Combined with environmental satisfaction questions, psychometrically validated surveys are an effective way to capture high-quality data. Tracking a person's experience and satisfaction with a space provides invaluable information for projects on what is working well and areas for improvement. Decision-makers can then use survey results to measure progress, identify priority areas for change and implement plans to make the space safer, healthier and more productive.
Select Project Survey
Choose between the following:
Administer Survey and Report Results
The following requirements are met:
Surveys are administered annually at minimum.
All eligible employees are invited to participate in the survey. Regular reminders are sent to eligible employees to complete the survey.
Survey protects all participant-identifying data through appropriate protective measures such as anonymous reporting; any communication of results should be on an aggregated basis such that no participant can be identified.
Analysis of responses is conducted by qualified personnel or a qualified third party.
Aggregate results from the survey are reported annually and submitted through WELL Online.
Note: Projects that fulfill Feature C04: Enhanced Occupant Survey automatically meet this precondition. For non-office projects, projects may submit an equivalent survey. Submissions should include, at minimum:
a. Description of the population and how it differs from office workers.
b. Submission of alternate questions appropriate for the building type where the above questions are not appropriate.
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