SE1: Employee Engagement Program – Above Green

Intent

The intent of this indicator is to assess the existence, scope and reach of the entity’s employee engagement program. Effective employee engagement programs are often critical in preventing or addressing controversy that may create regulatory risks, legal liabilities, or undermine the entity’s social license to operate and maximizing opportunities for creating shared value.

Requirements

Select Yes or No: If selecting Yes, select applicable sub-options.

Does the entity have an employee engagement program?

Yes
- Select all applicable options (multiple answers possible)
  - Development of action plan
  - Feedback sessions with Senior Management Team
  - Feedback sessions with separate teams/departments
  - Focus groups
  - Implementation
  - Planning and preparation for engagement
  - Program review and evaluation
  - Training
  - Other: ____________
No
- Provide additional context for the answer provided (not validated, for reporting purposes only)
  ________________________

Validation

Other: State measures/activities that were part of the engagement program. It is possible to report multiple other answers.

Scoring

This indicator is not scored and is for reporting purposes only.

Terminology

Action Plan: A detailed plan outlining actions needed to enhance tenant satisfaction. An action plan has three major elements (1) Specific tasks: what will be done and by whom; (2) Time horizon: when will it be done; (3) Resource allocation: what specific funds are available for specific activities, and (4) Measurable outcomes.

Employee(s): The entity’s employees whose primary responsibilities include the operation or support of the entity.

Senior Management Team: A team of individuals who have the day-to-day responsibility of managing the entity. Senior management are sometimes referred to, within corporations, as executive management, executive leadership team, top management, upper management, higher management, or simply seniors.

Focus groups: Working groups established to, in this context, focus on improving employee engagement.